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Customer Stories

See how companies, like you, are successfully managing I.T. challenges.

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Gordon FoodService

How Gordon Food Service Replaced Legacy IT Infrastructure with ServiceNow®

High-quality foodservice demands high-quality IT. By partnering with ITS, the largest privately owned foodservice distributor in North America significantly improved their IT infrastructure, reduced labor costs, and downtime, and improved service to employees, vendors, and customers.

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How a Large Financial Services Organization Saved $500,000 Using ServiceNow’s SAM Tool

Prior to partnering with ITS, a lack of visibility into their software assets led to uncertainty with compliance, risk, and increased costs. After assessing their software uncertainties, ITS helped them to shape their goals and begin to formulate a clear picture of a preferred future.

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How Huntington Bank Turned IT into a Driver of Organizational Growth

Since partnering with ITS, Huntington Bank’s strategic alignment, departmental unity, and technological maturity have led to game-changing insights that are guiding the organization to greater success.

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Henry Ford Health System cut its audit prep time in half.  

By partnering with ITS, Henry Ford Health System was able to significantly reduce time and labor costs dedicated to audit preparation by unlocking the full potential of ServiceNow’s Software Asset Management.

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An overhauled CMDB can do wonders for your bottom line.

How a leading health system completely revolutionized their Configuration Management Database (CMDB) and saved $500,000 annually.

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Paychex experiences more productivity and innovation with ServiceNow and ITS.

ITS suggested ServiceNow’s Incident Response Module as a solution. While the Paychex team made some minor customizations, they easily transitioned to the new software.

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