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Established Financial Service Brand Recognizes the Need for Software Asset Management
As a large financial services company with a household name, operating in over 11,000 locations around the world, their goal is to provide expertise and world class customer care. Today, with over 3 billion dollars in yearly revenue, they are one of the most recognized brands in North America.
With an enormous organizational reach, managing a large catalog of software assets can be burdensome and costly without the right tools. While this company is always the provider of accurate world class financial services to their customers, it was time for them to make an internal investment. They asked ITS to be their ServiceNow® partner to deliver an accurate, effective, and cost-saving Software Asset Management solution.
Prior to partnering with ITS, a lack of visibility into their software assets led to uncertainty with compliance, risk, and increased costs. Their Asset Manager asked frequent questions:
After assessing their software uncertainties, ITS helped them to shape their goals and begin to formulate a clear picture of a preferred future. They set out to achieve these five specific goals: