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IT Practices with ServiceNow®.

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Take your organization to the next level by enhancing your IT team with ITS and ServiceNow.

We are experts in implementing successful practices into your company's environment with ServiceNow.

ITS implementations for your ServiceNow instance.

Our mission is to make IT work for people and not against them by innovating the way businesses manage IT with ServiceNow.®

We’re the ServiceNow Elite partner for businesses who want actual IT specialists to guide them all the way to real savings.

"What sets ITS Partners apart from other ServiceNow Elite partners?"

Our ITAM specialization and team of actual specialists who care deeply about our team and the people we serve are what set us apart.

Here’s how ServiceNow and ITS can help:
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IT Service Management (ITSM)

ITSM is how IT teams manage the end-to-end delivery of IT services to customers. These are the processes that design, create, deliver, and support IT services. The core concept of ITSM is the belief that IT should be delivered as a service.

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IT Asset Management (ITAM)

IT Asset Management is understanding the full lifecycle of all IT hardware, software, and services within your organization. It is knowing what you need, what you have, where it is, and how you use it in order to make informed decisions about how you spend your money. ITAM is foundational for your organization. ITS is here to help set you up for success.

Learn More About ITAM

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IT Operations Management (ITOM)

IT Operations Management (ITOM) is a set of tools and processes that create a consolidated data cornerstone for understanding and improving your business. ITS is here to help with your ITOM needs! With the ITOM modules you can create and then effectively manage your Configuration Management Database (CMDB). With your CMDB under control. Your IT team will be set up for success!

Learn More About ITOM

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Security Operations (SecOps)

SecOps brings incident data from security tools into a structured response engine that uses intelligent workflows, automation, and deep connection with IT to prioritize and resolve threats based on the impact they pose to your organization. The goal is to combine internal information security and IT operations practice to improve collaboration and reduce risks.

Learn More About SecOps

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ITS provided a very good partnership, strong relevant experience, and the willingness to put in the extra effort to help the Henry Ford Health System team be successful. We believe ITS' involvement greatly added to our ability to meet all our goals.

-Patrick A.
Productivity Solutions Henry Ford Health System Corporate IT