With an army of vulnerabilities to fight, it’s easy to feel overwhelmed. You know critical data, customer service, revenue, and your organization’s reputation are all at stake — after all, it only takes a single breach.
Data Compromised
It’s a constant worry knowing that sensitive data or proprietory property could be compromised — who knows at what cost?
Customers Disrupted
When a breach causes system downtime and disrupts your customers, it’s a painful headache at best – and catastrophic at worst.
Revenue Decreased
The loss of money caused by a breach can be massively painful, and it’s hard to calculate just how much — you don’t want to find out the hard way.
Reputation Damaged
It can take years, even decades, to build trust in your marketplace. One catastrophic breach could undo it all — and that alone is enough to keep you awake at night.
After years of helping organizations overhaul their VR, ITS Partners looked at the top qualities of our most successful projects. Then, we began to ask, “What is the essential workflow that would help IT and SecOps departments rapidly optimize their vulnerability response?”
What if you could break through the complexity and simplify your approach to vulnerability response?
With decades of experience, ITS can help you build the essential framework to get you to baseline maturity faster — with a process to simplify complex vulnerability issues.
What if you could reduce your risk to deliver a baseline of measurable progress?
By building on a baseline for maturity, you can set the stage to see future advances in VR maturity — all with a comprehensive and sustainable approach.
Whether you’re a CISO, SecOps Director, Vulnerability Analyst, or a ServiceNow platform owner, we know what you’re up against — and we’ve spent the last 25 years packing our team with the industry experience you can depend on.
We’ve learned from experience that deep expertise provides the most effective IT solutions. That’s why we keep a narrow focus on providing impactful results. As an elite partner of ServiceNow, we’ve innovated Vulnerability Response to give you secure confidence.
ServiceNow has consistently trusted us to help their clients achieve:
Dianne Kokotoff
Executive Director of Automotive Solutions, Wellstar Health System
Tackling a mountain of vulnerabilities feels overwhelming, especially if your current systems, processes, and people are not working effectively together.
But it doesn’t have to be. That’s why ITS Partners’ specialized team has put together a proven roadmap to help you shut out your vulnerabilities effectively and confidently.
When you don’t have visibility and you don’t know where a breach could come from, it’s hard not to live in a constant state of anxiety. Dismantle your fears by integrating your silos to create an accurate database of assets and systems. With a clear picture of your environment, now you can identify — and respond to — your threats.
Fighting cyberthreats requires a unified response aligned around the same strategy and goals. When you unify your Security and IT teams around a unified process to prioritize, assign, and group your vulnerabilities, you can fight together to shut out your cyberthreats.
Even if your team is short on time and resources, you don’t have to let that stop you from tackling your vulnerabilities. Instead, choose an experienced partner who can walk alongside you to create a fast, effective, and sustainable solution to get on top of your mountain of vulnerabilities.
VRx is prescriptive.
Built on the powerful platform of ServiceNow, you can overcome your critical vulnerabilities faster and improve your organization’s maturity — all with a proven prescriptive approach.
VRx is flexible.
No matter what level of maturity your organization is starting from, we’ve developed four out-of-the-box solutions to take back control of your IT security.
Baseline
Baseline helps your team reduce risk exposure and decrease the time to mitigate your organization’s most critical vulnerabilities by filtering, prioritization, and task assignment.
Collaborate
Collaborate gives your team the functionality of Baseline and promotes collaboration between security-based analysts and IT-based remediators with dedicated views to shared vulnerabilities and workflow to drive full-circle validation.
Optimize
Optimize gives your team the functionality of Baseline and Collaborate and drives efficiency focused on business criticality — freeing them to perform high-skill tasks by improving security asset correlation, automatically enriching vulnerabilities, and automated administration.
Visualize
Visualize gives your team the functionality of Baseline, Collaborate, and Optimize — and lets you visualize vulnerability management of the environment for patterns, outliers, progress, and challenges to improve effectiveness so you can target unmitigated risk.
Data & Flow Validation
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Vulnerability Findings |
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Supporting Data |
Solution Tracking | |
Rescan Validation | |
Assest Correlation | |
Vulnerability Enrichment | |
Zero-Day Assessment |
Application Configuration
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Risk Scoring |
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Remediation Deadline Tracking |
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Vulnerability Assignment: Class Based |
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Change Request Integration |
Persona-Based Workspaces | |
Enhanced Prioritization | |
Vulnerability Assignment: Target-Based | |
Conditional Accountability |
Process Flow & Reporting
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Vulnerability Mitigation |
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Risk Deferment |
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Dashboards & Reports: Remediators |
Role-Based Training | |
Hyper Care Support | |
Dashboards & Reports: Administration | |
Conditional Risk Approval | |
Dashboards & Reports: Oversight |
Data & Flow Validation
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Vulnerability Findings |
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Supporting Data |
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Solution Tracking |
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Rescan Validation |
Assest Correlation | |
Vulnerability Enrichment | |
Zero-Day Assessment |
Application Configuration
![]() |
Risk Scoring |
![]() |
Remediation Deadline Tracking |
![]() |
Vulnerability Assignment: Class Based |
![]() |
Change Request Integration |
![]() |
Persona-Based Workspaces |
Enhanced Prioritization | |
Vulnerability Assignment: Target-Based | |
Conditional Accountability |
Process Flow & Reporting
![]() |
Vulnerability Mitigation |
![]() |
Risk Deferment |
![]() |
Dashboards & Reports: Remediators |
![]() |
Role-Based Training |
![]() |
Hyper Care Support |
Dashboards & Reports: Administration | |
Conditional Risk Approval | |
Dashboards & Reports: Oversight |
Data & Flow Validation
![]() |
Vulnerability Findings |
![]() |
Supporting Data |
![]() |
Solution Tracking |
![]() |
Rescan Validation |
![]() |
Assest Correlation |
![]() |
Vulnerability Enrichment |
Zero-Day Assessment |
Application Configuration
![]() |
Risk Scoring |
![]() |
Remediation Deadline Tracking |
![]() |
Vulnerability Assignment: Class Based |
![]() |
Change Request Integration |
![]() |
Persona-Based Workspaces |
![]() |
Enhanced Prioritization |
![]() |
Vulnerability Assignment: Target-Based |
Conditional Accountability |
Process Flow & Reporting
![]() |
Vulnerability Mitigation |
![]() |
Risk Deferment |
![]() |
Dashboards & Reports: Remediators |
![]() |
Role-Based Training |
![]() |
Hyper Care Support |
![]() |
Dashboards & Reports: Administration |
Conditional Risk Approval | |
Dashboards & Reports: Oversight |
Data & Flow Validation
![]() |
Vulnerability Findings |
![]() |
Supporting Data |
![]() |
Solution Tracking |
![]() |
Rescan Validation |
![]() |
Assest Correlation |
![]() |
Vulnerability Enrichment |
![]() |
Zero-Day Assessment |
Application Configuration
![]() |
Risk Scoring |
![]() |
Remediation Deadline Tracking |
![]() |
Vulnerability Assignment: Class Based |
![]() |
Change Request Integration |
![]() |
Persona-Based Workspaces |
![]() |
Enhanced Prioritization |
![]() |
Vulnerability Assignment: Target-Based |
![]() |
Conditional Accountability |
Process Flow & Reporting
![]() |
Vulnerability Mitigation |
![]() |
Risk Deferment |
![]() |
Dashboards & Reports: Remediators |
![]() |
Role-Based Training |
![]() |
Hyper Care Support |
![]() |
Dashboards & Reports: Administration |
![]() |
Conditional Risk Approval |
![]() |
Dashboards & Reports: Oversight |
Goals
Create measurable, specific, and timely goals to create effective VR outcomes.
Collaboration
Unify your teams to collaborate around the same process and maximize your impact.
Training
Equip your teams with comprehensive training to remediate vulnerabilities faster.
Integration
Integrate your systems with accurate data and increase your confidence with increased visibility.
Process
Use effective filtering, prioritization, and task assignment processes to reduce risk exposure.
Configuration
Configure your data and drive efficiency in Vulnerability Response.
Visualization
Access one strategic dashboard to see the complete picture of vulnerability management.
Now VRx can reduce your risk through increased visibility, collaboration across IT and Security teams, all with an efficient and sustainable process.
With increased IT security and your organization’s reputation intact, you can focus on improving your bottom-line:
Data Secured
Keep your data safe and secure to serve your internal customers and meet compliance requirements now and in the future.
Customers Secured
Provide excellent customer service with confidence and decreased downtime as your teams systematically defend your IT systems to keep external customers your priority.
Revenue Secured
Protect your bottom line with efficient processes to reduce costly system downtime and catastrophic security breaches.
Reputation Secured
Maintain trust in your marketplace as a company that proactively protects its customers’ data and delivers world-class customer service.