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Turn your ITAM chaos into bottom line impact.

HAMx: A prescriptive revolution in Hardware Asset Management (HAM) from ServiceNow’s trusted friends at ITS.

Quickly and easily automate the management of your entire hardware lifecycle with our rapidly installed, express version of ServiceNow’s HAM.

Connect with us today and see how!

Let's Connect

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ITAM chaos can be a real pain in your assets.


Hardware assets should be just that — assets. But we know that ITAM chaos can wreak havoc on your entire business. For most companies, ITAM is a painful cost center, a compliance nightmare, and a security concern.

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Increased costs hit your bottom line.

The absence of visibility of your hardware assets drives up costs of new equipment, leases, and upgrades that you might not even need — across your entire organization.

Meeting compliance should be simple.

A lack of accurate, real-time reporting leads to decreased confidence in your data for compliance and audits.

Uncertainty hangs over your IT security.

Not knowing your asset position can leave you vulnerable to security breaches and your customer's data exposed.

Managing hardware assets shouldn’t take so much time.

Key employees are losing valuable time working with segregated systems and chasing down assets. It’s time that could be used to add greater value to your organization.

Empower your people to tackle hardware asset chaos.

Increased costs, compliance issues, and security concerns are issues for your entire organization, but with HAMx your team can tackle them head-on:

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Set up your IT Director for long-term success.

ITS is made up of former IT directors who understand the weight of trying to track assets with outdated and segregated systems while balancing many competing IT priorities and budget constraints.

HAMx empowers IT Directors with a centralized solution to unify your organization's assets, provide quick ROI, and give you confidence in your asset data.

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Give your asset manager the tools to win.

Manual processes, inaccurate data, and following up with stakeholders can be frustrating for asset managers who need access to a quick and accurate asset position in order to be successful.

HAMx equips asset managers by quickly giving them the real-time visibility they need, allowing them to prevent compliance issues and increased IT costs.

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Equip ServiceNow® platform owners with a unifying solution.

Getting buy-in can be difficult with so many stakeholders and competing needs across your organization.

HAMx equips ServiceNow platform owners with a cost-effective solution and a fast implementation from a trusted ServiceNow Elite Partner.

Introducing

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A rapid HAM implementation with quick time to ROI.

A quick and cost-effective HAM implementation that automatically tracks the lifecycle of your entire hardware asset catalog, freeing you from manual processes, lost assets, inflated hardware costs.

Drop us a line and we'll show you how it works.

Let's Connect

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Wake up and smell the ham — decide if HAMx is right for you.


HAMx isn’t for everyone. But it could be the solution you are looking for if any of the following statements are true for your organization:

01

You tried to implement HAM, but it was painful and largely unsuccessful.

02

You need a HAM solution that gets you up and running fast.

03

You need a HAM solution that won't cost an arm and a leg.

04

You need a solid HAM foundation to help you master your larger ITAM objectives.

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Hello, we're ITS.

We're a team of real practitioners - many of us have walked in your shoes.

Whether you're an IT Director, Asset Manager, or a ServiceNow Platform Owner, we know what you're up against, and we've spent the last 15 years packing our team with the industry experience you can depend on.

We're not a jack of all trades.

We believe deep expertise provides the most effective IT solutions. That's why we keep a narrow focus on providing impactful results. As an elite partner of ServiceNow, we've been innovating in ITAM for decades.

ServiceNow has consistently trusted us to help their clients achieve:

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Successful Implementations

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Accomplished Goals

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Increased ROI

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Decreased Costs

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Reduced Risks

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Meeting Compliance & Audit Requirements

A few of our friends that trust us.

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It was never about hours or dollars with ITS, it was about being successful and being an integrated part of the team to ensure success. ITS truly wants to make you successful and the knowledge they bring to the table is second to none. ITS lives and breathes the products they are there to support and the engagement created raving fans with my team.
John Mingus

John M

IT Service Delivery Director, VP ServiceNow and Colleague Solutions
Huntington Bank

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How to defeat chaos and take back control of your assets.

Your roadmap to ITAM success.

Staying on top of your assets can be a real challenge, and if you don't have the right plan, chaos can easily take over.

We've put together a proven plan to help you turn the page on chaos and begin a new chapter to discover savings, efficiency, and peace of mind.

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Step 1

Identify your hardware assets.

Take back control by collaborating with key stakeholders to identify and create a complete picture of your assets. It can feel like a lot of work, but it beats the pain of overspend, compliance and audit issues, and the constant headache of chasing down your assets.

Step 2

Trade-in your outdated systems.

Your ITAM systems have brought you this far and may have even served you well in the past. But as your organization has changed, the IT infrastructure has changed with it. Stop accepting time-consuming workarounds and trade in your spreadsheets for smarter, faster, and more accurate solutions.

Step 3

Choose an experienced partner.

If you've lost sleep with poor IT solutions in the past, knowing how to overcome the challenges can be worrying. Rather than choosing to go it alone, find a partner with the experience and expertise to guide you - someone who will listen and understand your real IT needs and help you get back on track.

Not your average hardware asset management solution.


HAMx is prescriptive.

That means we've created a solution to get you up and running in less time, lower your costs, and provide you with quicker ROI.

HAMx is flexible.

You can choose from one of four, out-of-the-box solutions to best align with your organization's needs:

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Baseline

HAMx Baseline helps to reduce unplanned spending and unnecessary purchase of new hardware assets by identifying and reusing existing hardware assets.

HAMx Processes & Asset Flows

  • Request
  • Receive
  • Hardware Asset Request
  • Hardware Stock Order
  • IMAC (Install/Move/Add/Change) 
  • Refresh
  • Loaner Asset
  • Loaner Asset Order
  • Hardware Asset Refresh Order
  • Hardware Asset Disposal
  • Asset Lease Expiration
  • Dispose / Retire

HAMx Trustworthy Data

    • Inventory Endpoint Management
    • Stockroom Management
    • Advanced Ship Notice Imports
    • Asset Tagging

HAMx Practical Management

  • Hardware Contract Management
  • Hardware Library
  • Dashboards & Reports
  • Automate Asset Refresh
  • Reports: Orphaned Assets (IMAC)
  • Certificates of Destruction (COD)

Refresh

HAMx Refresh gives you the functionality of HAMx Baseline, while also increasing the visibility and response times of your environment and identifying unsupported loaner hardware.

HAMx Processes & Asset Flows

  • Request
  • Receive
  • Hardware Asset Request
  • Hardware Stock Order
  • IMAC (Install/Move/Add/Change) 
  • Refresh
  • Loaner Asset
  • Loaner Asset Order
  • Hardware Asset Refresh Order
  • Hardware Asset Disposal
  • Asset Lease Expiration
  • Dispose / Retire

HAMx Trustworthy Data

    • Inventory Endpoint Management
    • Stockroom Management
    • Advanced Ship Notice Imports
    • Asset Tagging

HAMx Practical Management

  • Hardware Contract Management
  • Hardware Library
  • Dashboards & Reports
  • Automate Asset Refresh
  • Reports: Orphaned Assets (IMAC)
  • Certificates of Destruction (COD)

Secure

HAMx Secure gives you the functionality of HAMx Baseline, while also helping your team reduce financial and security risk by avoiding unnecessary fees, protecting IP, and tracking asset end of life.

HAMx Processes & Asset Flows

  • Request
  • Receive
  • Hardware Asset Request
  • Hardware Stock Order
  • IMAC (Install/Move/Add/Change) 
  • Refresh
  • Loaner Asset
  • Loaner Asset Order
  • Hardware Asset Refresh Order
  • Hardware Asset Disposal
  • Asset Lease Expiration
  • Dispose / Retire

HAMx Trustworthy Data

    • Inventory Endpoint Management
    • Stockroom Management
    • Advanced Ship Notice Imports
    • Asset Tagging

HAMx Practical Management

  • Hardware Contract Management
  • Hardware Library
  • Dashboards & Reports
  • Automate Asset Refresh
  • Reports: Orphaned Assets (IMAC)
  • Certificates of Destruction (COD)

Complete

HAMx Complete gives you the most robust functionality and includes all features of Baseline, Refresh, and Secure. Reduce unplanned spending, increase response time and the visibility of your assets, and reduce financial and security risks.

HAMx Processes & Asset Flows

  • Request
  • Receive
  • Hardware Asset Request
  • Hardware Stock Order
  • IMAC (Install/Move/Add/Change) 
  • Refresh
  • Loaner Asset
  • Loaner Asset Order
  • Hardware Asset Refresh Order
  • Hardware Asset Disposal
  • Asset Lease Expiration
  • Dispose / Retire

HAMx Trustworthy Data

    • Inventory Endpoint Management
    • Stockroom Management
    • Advanced Ship Notice Imports
    • Asset Tagging

HAMx Practical Management

  • Hardware Contract Management
  • Hardware Library
  • Dashboards & Reports
  • Automate Asset Refresh
  • Reports: Orphaned Assets (IMAC)
  • Certificates of Destruction (COD)

Chaos controlled.
Confidence Delivered.


When all of those features are implemented properly, your entire business begins to experience transformation - from chaos to confidence.

Savings Delivered.

Reduce unplanned spending and unnecessary purchase of new hardware assets by identifying and reusing existing hardware assets.

Efficiency Delivered.

Increase awareness and improve response times by understanding the environment and removing unsupported hardware.

Insights Delivered.

Gain deeper insights into contractual agreements to save costs with warranties, leases, and support agreements.

Security Delivered.

Manage the lifecycle of your assets and safeguard against vulnerabilities and security risks.

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Compliance Delivered.

Access your entire asset position with ease for all your compliance and audit needs.

ITS provided a very good partnership, strong relevant experience, and the willingness to put in the extra effort to help the Henry Ford Health System team be successful. We believe ITS' involvement greatly added to our ability to meet all our goals.
Patrick Anderson

Patrick A.  MSIS, PMP
Productivity Solutions HFHS Corporate IT

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Let us help you turn chaos into confidence - and put more bacon on your table.

(Pun intended)

Turn your hardware asset chaos into bottom-line impact. Our clients have saved over a million dollars in asset management costs and reduced audit time by half.

Create your beautiful HubSpot website!

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HAMx Insights

Yvette Mathews

I'm Yvette! I'm one of the HAMx pro's here at ITS Partners. Fill out the form below and we'll show you how HAMx can help you defeat chaos in your business.

See HAMx in action!

Fill out the form or drop us a line and we'll show you how this works for your business.