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James Golden

Senior Engagement Manager

As a Senior Engagement Manager at ITS, I act as a Servant Leader for our Customer engagements to support the delivery of high value project outcomes & a great Customer experience. I am extremely passionate about building momentum for project teams. Leading project meetings, tracking & identifying project status, mitigating & escalating risk, promoting effective project management practices, & encouraging the continued growth of our talented Engineers is a typical day-to-day.

Work is play when you enjoy the company of your colleagues & brainstorming solutions, but I’m also looking forward to my annual veteran’s salmon camp in the coming week. Outside of pretending I actually catch fish, I play softball, attempt to bowl once a season, & am an avid gamer. Early this year, I spent my evenings mentoring a small team of young professionals out of Ferris State University for TheProject 2019 hosted by West Michigan Project Management Institute.”

Not your average Project Manager, I respect standard process but know that flexibility is the secret sauce—always expect exceptions!