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Yvette Mathews

SACM Practice Lead

Thought Leadership

Summary of Experience

  • 4 years ServiceNow Administration
  • 4 years professional services consulting
  • 7 years IT asset management experience
  • 15+ years IT experience

Industry Experience

  • Financial: 4 completed engagements
  • Medical: 1 completed engagement
  • Manufacturing: 7 completed engagements
  • Government: 2 completed engagements

Skills & Competencies

  • IT Asset Management
  • Configuration Management
  • Project Leadership
  • Business Process consulting
  • Workshop Facilitation

Applications

  • Asset Management
  • Configuration
  • Software Asset Management/Premium
  • Inventory
  • Procurement
  • IT Business Management

Client Sampling

  • Manufacturing facility in Georgia - 2 month service asset and configuration management project
  • Oil & Gas services facility in Texas - 4 month service asset and configuration management project
  • Hospital facility in New York - 1 month asset management process development project
  • Government entity in Colorado - 4 month service asset and configuration management project

Certifications

  • ITIL v3 Foundations
  • ServiceNow Certified Administrator
  • ServiceNow Certified Implementation Specialist
  • ServiceNow Certified Asset Management Trainer
  • IAITAM Certified Asset Management Professional (CAMP)
  • IAITAM Certified Hardware Asset Management Professional (CHAMP)
  • IAITAM Certified Software Asset Manager (CSAM)
  • IAITAM Certified Mobile Asset Manager (CMAM)
  • IAITAM Certified IT Asset Disposition Professional (CITAD)
  • IAITAM Certified Trainer