<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=314913&amp;fmt=gif">
IMG_2215

Brandon Perkins

Customer Success Team Lead

 

Summary of Experience

  • 2 years ServiceNow Administration
  • 8 years professional services consulting
  • 11 years IT systems management experience
  • 14 years IT experience

Industry Experience

  • Financial: 11 completed engagements/implementations
  • Healthcare: 13 completed engagement/implementation
  • Manufacturing: 7 completed engagements/implementations
  • Education: 4 completed engagements/implementations

Skills & Competencies

  • Systems Management
  • Configuration Management
  • Project Leadership
  • Business Process
  • Workshop Facilitation

Applications

  • Client Management
  • Server Management
  • Mobile Device Management
  • Discovery

Client Sampling

  • Financial institution in Georgia – Managed development project focused on enriching CMDB with custom application details
  • Manufacturing company in Michigan – Managed large-scale Systems Management tool migration project
  • Healthcare institution in California – Managed large-scale Systems Management upgrade project

Certifications

  • ServiceNow Certified Administrator
  • ServiceNow Certified Implementation Specialist
  • Microsoft Certified Professional (MCP)
  • Symantec Technical Specialist (STS) – Management Platform
  • Symantec Technical Specialist (STS) – Client Management
  • Symantec Technical Specialist (STS) – Mobility Management
  • Symantec Certified Specialist (SCS) – Endpoint Management
  • Symantec Authorized Solution Consultant (ASC) – Endpoint Management