Service Desk

Symantec ServiceDesk 7.5 – New and Enhanced Features

ServiceDesk 7.5 is available! Josh Brown, ServiceDesk expert for ITS, will show you what is new, what has changed & why now is a great time to consider ServiceDesk 7.5. We will also discuss many new features in the Incident Management Rule sets that is part of Process Automation. Process Automation rule sets allow you…

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IT Automation Videos, Newsroom, Press, Service Desk, Videos November 27, 2012 Comments Off

ITS Success Story: National Association of Realtors

Port Desai of the National Association of Realtors, talks about the relationship his organization has with ITS. In this short video he discusses partnering with ITS and the success of the implementation of Symantec Service Desk.

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Newsroom, Service Desk, Success Stories, Videos September 27, 2010 Comments Off