SEPM-Group-Move-AutomationThe ITS SEPM Group Move Automation is a Symantec Workflow project that uses web services available in the SEPM to move computers from the default SEPM group to other groups in the SEPM based on configuration changes in text files used by the workflow process.
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The AD User Self-Update is a workflow project that allows organizations to more effectively manage their Active Directory environments. It allows for users within an organization to request changes be made to their AD accounts which will be committed upon execution of a 3 step approval process.
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PrivateCloud-Virtual-Server-Provisioning

The ITS PrivateCloud Virtual Server Provisioning project gives users the ability to request virtual server resources be provisioned within their organization. The user can provide several details via this form that will be used to automatically provision the server upon approval.
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ITS-Security-Routing-Engine

The ITS Workflow and Security consultants worked together to create a product that takes an input from a Symantec security product and then routes it based on some decisions that are made.

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ServiceDesk-Search-Bundle

The ITS ServiceDesk Search Bundle is a set of tools which enables easier and more granular searches in the Service Desk Process Manager portal. It consists of three separate projects which allow for different types of searches.

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ServiceDesk-Comment-

The current method for adding comments to a ServiceDesk ticket does not allow for notifications to be generated or process time posted. This custom form offers this added functionality, and more…
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