ITS is a professional services organization founded in 1984, based in Grand Rapids, Michigan. In 2001 our engineers created a partnership with Symantec focusing on Altiris solutions, to provide license procurement, design, training, implementation and ongoing support for the service-oriented management software manufactured by Symantec.
” Did you know that ITS has won the Symantec Partner of the Year* award 3 different times? “
Our primary responsibility is to help you decide if Symantec is the right solution for your organization. If so, what is the best implementation plan based on your current IT environment and the business objectives you are trying to achieve. From there we believe that we have the best Symantec Consultants to perform all or part of the delivery services.
We attribute our success as one of the top Symantec National Partners in the country to the commitment of delivering the business benefits of IT Management Solutions versus just the installation of a piece of software. We are able to accomplish this by doing the following:
- Identify the business driver for the project.
- Document the IT objectives that support the business driver.
- Incorporate this information into our solution recommendation and statement of work.
- Ask the client to measure the business benefits received and the completion of the project.