We are hiring!
ITS is currently looking for experienced Altiris Consultant / Engineers to be responsible for providing on-site, enterprise systems/process design and implementation services for our clients and partners. This individual will be responsible for implementing lifecycle management solutions and services.
Non-Technical Requirements
- Prior on-site consulting experience is preferred.
- Effective presentation and communication of technical product details and best practices.
- Assisting customers with product implementations.
- Creating design, implementation, detailed process and post engagement documentation.
- Travel required.
- Knowledgeable in the assessment, planning, design and implementation of systems and/or availability management tools.
- Familiarity with ITIL best practices and processes.
- Assume leadership on engagements and work without direct supervision, interfacing with the customer IT and business-function leaders.
- Active role in the Altiris Sales Process which includes proposal creation, Altiris presentations, sales calls, research, and project scoping.
Technical Requirements
Working knowledge of system management software is preferred.
- Altiris
- Asset Management Suite
- Client Management Suite
- Deployment Server
- WISE Studio
- Helpdesk / Service Desk 7
- Symantec Workflow Solution
- LAN Desk
- Microsoft SMS
- SCS & MCSE preferred
- Proficiency with standard client platform administration, configuration, rights management and file access with one or more of the following: Windows (2000, XP, Vista & Windows 7); Unix (e.g. Solaris, HP-UX, AIX); Linux (e.g. Red Hat, SuSe, United Linux); Macintosh.
- Experience configuring, administering and troubleshooting Microsoft SQL Server and SQL query languages is strongly preferred
- TCP/IP, including DHCP, DNS, WINS
- Understanding of networking fundamentals including: Network infrastructure components, including routers, switches, subnets, V-LANS, Ethernet, and Token Ring
- Experience with OS migrations and hardware rollout/refresh projects
- Internet technologies, including IIS, HTML, XML, HTTP, HTTPS, FTP, .NET
If interested, please email us your resume.
About ITS Partners, LLC
ITS is a professional services organization founded in 1984, based in Grand Rapids, Michigan. In 2001 our engineers created a partnership with Symantec focusing on Altiris solutions, to provide license procurement, design, training, implementation and ongoing support for the service-oriented management software manufactured by Symantec.
Our primary responsibility is to help you decide if Symantec is the right solution for your organization. If so, what is the best implementation plan based on your current IT environment and the business objectives you are trying to achieve. From there we believe that we have the best Symantec Consultants to perform all or part of the delivery services.
We attribute our success as one of the top Altiris Platinum Partners in the country to the commitment of delivering the business benefits of IT Management Solutions versus just the installation of a piece of software. We are able to accomplish this by doing the following:
- Identify the business driver for the project.
- Document the IT objectives that support the business driver.
- Incorporate this information into our solution recommendation and statement of work.
- Ask the client to measure the business benefits received and the completion of the project.
